Mouse Clicks Not Working

Hi folks,

Using TeamViewer 12 I am finding that once I have connected to a remote system (on the LAN or outside) I do not have left/right click functionality with my mouse (though I can move the cursor) and my connection seems to prevent the remote user from clicking too (they can move the cursor though)

Have uninstalled/reinstalled with no change so looking for suggestions on what could be causing this please. My colleagues can connect to the same remote machines without any problems at all.

Thanks in advance,

Miles

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JaimeNilo

lo resolvi de la siguiente manera. abrir la aplicacion movil, me conecte al equipo remoto, le di al boton de herramientas y seleccione la opcion bloquear las entradas del usuario remoto. y funciono

I solved it as follows.

I opened the mobile application, I connected to the remote computer, I hit the tools button and selected the option to block the inputs of the remote user.

and it worked

Kevin48

Thanks very much, this worked for me.

DaneDerek

Hello!

I got the same problem, and what is actually worked for me is the "Send CTRL+ALT+DEL" command. The remoted computer was completely under my control after i clicked on that. I dont know if it works for you too, but it worts to try at least.

mrfix

Yes - this is a weird one for me, but on the computer into which I was dialing, the mouse tends to jump around constantly so that it keeps taking over control of the computer. I still haven't gotten a new mouse, but probably should.

johnos

I had the exact same problem. Did you find a fix?

Manuel0488lw

thanks a lot .. it was works

kate_riggall

I have a similar problem with teamviewer 15, windows 10 to macOS mojave - after a while mouse will only do right clicks, even when I try to left click. Alt-tab fixes for a while (thanks @GCRaistlin !) - did you ever find another fix?

HerbertV

Try to disable the mouse on the partners computer. here it worked. I went to the device manager and disabled the mouse, ready to go.

zidge1751

thanx that worked! Seems restart solves allot of issues!!!

bloodyfootprint

This has been happening to me on and off for a while now (at least five months) and it's starting to affect my work, since I need to access to my other computer/location daily.

This is starting to affect my work and I believe the developer is responsible to either post a solution or patch in the next update (they are frequent enough already).

I did not pay for this [very useful] application to have it not work as advertised when I rely on it the most. My work should not suffer because of a developer's failure to address an issue that MULTIPLE users have REPEATEDLY reported over a LONG period of time.

Merche

It works, Thanks

emmanuelsoler

Work for me !! Thanks

@euugenn wrote:
Found the fix. The problem came after upgrading to Mojave. You just need to update TeamViewer desktop permissions in System Preferences > Security & Privacy > Privacy > 'Allow the apps below to control your computer' > Check 'TeamViewer_Desktop' > Done.
https://community.teamviewer.com/t5/Knowledge-Base/How-to-control-a-Mac-running-macOS-10-14-Mojave/ta-p/44699

a lot !

pimplak

Try to disable any software which can do changes in your windows.

For me, I disabled VEER and it helped straightforward

jaimemz

solve this problem, removing teamviewer from the comuter startup in mac. Hope it works for u

decaharms

Finally! Someone posted an answer that actually worked in my situation. Thanks! I was about to bail on TeamViewer because I couldn't control my main computer from my laptop while on trips. I could sign in, but I couldn't click on anything on my main comptuer desktop. Your solution was perfect. Thanks again!

mrfix

This did it for me. My host computer has a mouse that constantly is "moving" even when it's not being touched. I'll have to fix that at some point, but for now this was exactly what I needed. THANKS!

C_Land

Not sure if this helps anyone but if you are having this issue, it may be OSX side of the house.

System Preferences
Mouse
Secondary Click - RIGHT SIDE. - Should be ENABLED

On the MAGIC MOUSE I have, now click the right side of the mouse will bring up a PC Right Mouse Click.

Johnasdfasdfasd

Mause not functioning because of interference with the mause on a remote PC. In windows 10 press the Win key and type "device maneger". Go to mice and other pointing devices and disable mause on remote PC. Congrets! your problem solved.

bobkitz

"Security Tab->Configure" did the trick! Thanks for pointing out the solution for this long-time annoyance.

desillusionist

Thanx God for bringing me here! You saved my life euugenn

Brett_C

AWESOME .. this fixed it, thanks!

euugenn

Found the fix. The problem came after upgrading to Mojave. You just need to update TeamViewer desktop permissions in System Preferences > Security & Privacy > Privacy > 'Allow the apps below to control your computer' > Check 'TeamViewer_Desktop' > Done.

https://community.teamviewer.com/t5/Knowledge-Base/How-to-control-a-Mac-running-macOS-10-14-Mojave/ta-p/44699

dc99218

This began happening to me right after I started receiveing popup messages about TeamViewer suspecting that I'm using their app for commercial purposes. This odd as I've used TeamViewer for many years to control computers and VMs running out of my home. The suggested fixes in this thread have not worked. **Third Party Product**, here I come!

tmurthy

This problem was fixed for me while accessing a Mac from my Windows Surface Book by:

Going to Teamviewer on the Host -> Preferences -> Advanced -> Advance settings for connections.. -> Check 'Full access control. when a partner is connecting to the login window'

Also just to be sure add you Teamviewer account to the whitelist in the Security Tab -> Configure

vanowm

In my case the problem is InputDirector (a program that allows control seamlessly multiple computers with one keyboard and mouse). Synergy, similar program, also causing same issue.

When during remote session cursor reaches left side of the screen InputDirector moves cursor to "slave" computer, but TeamViewer is not aware of that, it shows cursor as if never left the screen, so any clicks and keyboard presses are actually being routed to the "slave" computer instead.

nguuca

i can't do anything, event action -> reboot

yangao07

Press "Alt" whenever you cannot click the mouse.

This works for me.

MRoether_109

Removing the USB mouse on the remote computer is not an option for me. Any other solutions other than a reboot? A reboot does fix the problem but only for a limited number of connections. I also am using Version 13 with the latest updates on both local and remote.

JCB

Worked for me!

Thanks

masbicudo

I had this problem with TeamViewer 13, and I discovered that it was caused by an USB mouse connected to the target computer. Once I removed the mouse from the USB port, mouse clicks, and overall mouse responsiveness greatly improved.