Posted by bangkokindy
Photon

Need to reset Windows 10 computer remotely

I assume this can be done. I know that there are a couple different reset choices. However, I think reset removes existing programs? So if that is the case, wouldn't I lose connection with the remote pc?

1 Reply
1 Reply
Posted by Iain_wels
Tetragon

Re: Need to reset Windows 10 computer remotely

Hello bangkokindy,

Do you mean reset to factory settings? If so this is not possible because when you activate the reset its going to delete all the file's and programs (aslo teamviewer). So you don't have a connection anymore and you'll need to set some settings in the reset and after the reset...

I hope this helps,

Thank you for using teamviewer.

With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
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