Posted by jamessullivan
Electron

Partner could not be contacted at the given network address

I've seen a ton of posts about this, but no answer. I have 2 computers at home. When at home, I can connect to them. When remote, I cannot. I get the error. Disabling IPv6 isn't possible for me, so I can't try that solution. Even if that is the solution, it's clearly a problem with TeamViewer.

Is TeamViewer aware of the problem? It seems to be affecting people for months.

1 Reply
1 Reply
Posted by DFWKen
Trigon

Re: Partner could not be contacted at the given network address

My partner is running QuickSupport. We use TeamViewer because my partners are mostly computer-illiterate. But I'm having one partner in Costa Rica that desperately needs my help. I'm unable to help him because I cannot log onto his computer. It worked a couple of times and hasn't worked for the most recent dozens of times. He's frustrated. I'm frustrated. I don't know what to do next. I'm using the latest TV14.