Posted by Vince_C
Henagon

Query around how Policies work

Hi all,

We are looking to implement TV across our organisation.

In our test environment the policies are applied with the host deployment and all is ok. My query was as follows.

Post deployment, if I make an update to a policy that is already associated to a group how does this get replicated to the end device. How often, if at all, does the host check in for new policy settings.

If it is only applied at install, what is the best way to push down a newer or adjusted policy?

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: Query around how Policies work

Hi @Vince_C 

Thank you very much for your post. 

If you want to deploy settings for the remote Host devices, please create a new setting policy within the Management Console. With this policy, you have the possibility to change the settings for the device whenever you want. 

The change of the policy in the Management Console under Design & Deploy is applied immediately after you click on Save

If a device is currently offline, the policy will be applied right after the device is coming back online. 

You find all further information regarding policies in the following article: How to add a new settings policy 

Note: Options that affect local settings, the TeamViewer account or security-related settings cannot be defined in the TeamViewer Management Console.

Hope this could help. Please let me know if there are any further questions. 

Wish you a great day and a restful weekend. 

All the best,
Natascha 

1 Reply
Posted by Moderator Moderator
Moderator
Solution

Re: Query around how Policies work

Hi @Vince_C 

Thank you very much for your post. 

If you want to deploy settings for the remote Host devices, please create a new setting policy within the Management Console. With this policy, you have the possibility to change the settings for the device whenever you want. 

The change of the policy in the Management Console under Design & Deploy is applied immediately after you click on Save

If a device is currently offline, the policy will be applied right after the device is coming back online. 

You find all further information regarding policies in the following article: How to add a new settings policy 

Note: Options that affect local settings, the TeamViewer account or security-related settings cannot be defined in the TeamViewer Management Console.

Hope this could help. Please let me know if there are any further questions. 

Wish you a great day and a restful weekend. 

All the best,
Natascha