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Posted by
Electron

Request a refund

I am writing this email regarding to request a refund for the subscription. When I bought the program last year, I expected that it charged only once. I did not expect that it would be automatically subscribed. The problem is no longer I am going to use that program. I would like to cancel the subscription and want to get the refund for earlier payment. Could you please check? If you need more informant ion please let me know I am looking forward to hearing from you as soon as possible. Best regards, ***information removed by moderator***

1 Reply
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Posted by Moderator Moderator
Moderator

Re: Request a refund

Hi @leegeonho ,

Regards to your case, I have arranged for TeamViewer Support Specialist to get in touch with you for further discussion individually.

Thank you for your understanding and hope this will help you.

Regards,

Ying_Q