Team Viewer Quick Support on Andrion - cyrillic input from PC

Hi. I see some problem when I try to input an cyrillic symbols from my laptop. I can input only latin symbols. Even if I change language on my Android system to russian input I anyway cannot input cyrillic symbols. What I should do? 

It problem exists also on phone of my friend. My Andriod version of Lenovo A5000 is 4.4.4 and his 7. Tested from TV 14 on Telegramm app.