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Posted by Victro
Photon

TeamViewer crashes every time when pasting into Virtual Machine

We have Teamviewer version 12 setup on a VM. We are using TV version 12 to connect to that machine. When copying from our local desktop and pasting directly into a TV session on the VM, Teamviewer crashes every time on the VM.There are no issues copy/pasting from our local desktop to the desktop of the VM. 

There are no issues copy/pasting from our local desktop to the desktop of the VM. We can also copy and paste from the VMs local desktop into the TeamViewer session on the VM no problem.

This happened with version 11 of TeamViewer as well.

2 Replies
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TeamViewer crashes every time when pasting into Virtual Machine

Hi Victro

We published a new version in which this should be fixed. Can you please install the new version on both sides and try it again?

Julia
Senior Support Engineer - 2nd level Support
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View solution in original post

2 Replies
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: TeamViewer crashes every time when pasting into Virtual Machine

Hi Victro

We published a new version in which this should be fixed. Can you please install the new version on both sides and try it again?

Julia
Senior Support Engineer - 2nd level Support
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.

View solution in original post

Posted by Sopor
Henagon

Re: TeamViewer crashes every time when pasting into Virtual Machine

For me it crashes when I use the clipboard to transfer files from my Vmware running Windows 10 to a Teamviewer that also run Windows 10 I get this crash in my Teamviewer
portable 12.0.82216 I run in Windows 8.1:

Problem signature:
  Problem Event Name:    BEX
  Application Name:    TeamViewer.exe
  Application Version:    12.1.16680.0
  Application Timestamp:    5995456d
  Fault Module Name:    StackHash_5861
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Offset:    PCH_FE_FROM_ntdll+0x0003C7EC
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.3.9600.2.0.0.256.4
  Locale ID:    1053
  Additional Information 1:    5861
  Additional Information 2:    5861822e1919d7c014bbb064c64908b2
  Additional Information 3:    5f25
  Additional Information 4:    5f2531ae070278f893fa99352dadd49e

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy
statement offline:
  C:\Windows\system32\en-US\erofflps.txt

What I do is:
Select a file in my Vmware and open the context menu and choose, Copy.
I then change window to my open Teamviewer and I press the right mouse
button on the desktop and select Paste.
When I press Paste my Teamviewer crash and I have to restart Teamviewer and
connect again. I can now see that Windows is still trying to copy the files and
it takes a few minutes before Teamviewer show a message that I have closed
the session.


I have tested it several times and it crash every time. If I use the
clipboard from my own Windows 8.1 to Teamviewer it works as it should.

I can see the crash is showing version 12.1.16680 but in Teamviewer I can
read 12.0.82216 Aug 17 2017. I downloaded it yesterday.


Btw, you need to change the year in the about window. It is still showing 2016 :)
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