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Posted by teamviewerneeb
Henagon

Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" list?

Hi there,

this is the first post ever :-)

I have an annoying problem with teamviewer: I have serveral Computers (i.e: Teamviewer IDs) linked to my "master" Account. I use it to connect to multiple computers across my home.

It all works great save for one really annoying problem: Teamviewer always defaults to a low resolution and more egregiouly a 4:3 aspect ratio. Is there a way to save resolutions for you Clients?

BRlarge.png

 

 

1080.pngIt should default to this :-)

 

 

Team.pngThis is the list of "my computers"

 

 

7 Replies
1 Accepted Solution

Accepted Solutions
Posted by teamviewerneeb
Henagon
Solution

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

Thanks again; and i figured out a workaround myself: Just set it up on a windows pc;

Once the selected resolution is saved it also works on mac ;-)

 

BR

View solution in original post

7 Replies
Posted by Community Manager
Community Manager

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

Hi @teamviewerneeb

Welcome to the TeamViewer Community!

And thank you for your post :-)

In the properties of the devices in your Computer & contacts list you have the possibility to define different individual settings incl. remote resolution:

Resolution.png

 Here you can choose the perfect resolution for your device.

Just click on the gear-weal beside the Computer name in your Computers & contacts list.

Please excuse that I am using this post as a chance to recommend you to change the layout of your TeamViewer to the new and improved interface to have an even better TeamViewer experience: Options --> General --> Enable "Use new user interface" --> OK and restart your TeamViewer

I hope you like it :-)

All the best, Esther

Posted by teamviewerneeb
Henagon

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

First of all: Thanks alot. I switched to the new UI ;-)

_.pngThe described option is not displayed?But the recommendation you gave me is simply not display in my teamviewer app ;-( (see picture below). Maybe its because i'm a mac user? Is there a way to fix that?

BR

Posted by Community Manager
Community Manager

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

Hi again,

I am sorry, I did not pay attention to your OS :-(

Well, you are right: This option is not (yet) available for Mac. But: please feel free to add this as a feature request to our Ideas board to let our Product Management know, that you need this feature as well. 

Thank you and have a great weekend, Esther

Posted by teamviewerneeb
Henagon
Solution

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

Thanks again; and i figured out a workaround myself: Just set it up on a windows pc;

Once the selected resolution is saved it also works on mac ;-)

 

BR

View solution in original post

Posted by JoshFreeman
Henagon

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

Can we please get this option, since you've **bleep** up the resolution settings and now it resizes to 1280 everytime...

 

Also would like it on ipad...

Posted by xerces8
Digon

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

Where do I find the "Computer & contacts list" ?
I have TV 13 on Windows and can't find it.

 

Edit: Found it, it appears after signing in to the TV account.

Posted by DaveBoston
Henagon

Re: Teamviewer 12: Is there a way to save a resolution for Clients in the "my computers" l

So will setting screen resolution ever come to macs for TV12?