The blackscreen feature is shown with 'need update'
Options
UNIS15
Posts: 1
*this phenomenon appears only one of the my PCs
When I did remote control of my office PC (win10 pro with 2 dual(extended) monitors) by using other PC in my home, the 'blackscreen' feature at the upper-tap of the teamviewer does not activated with certain icon (looks like rocket icon) and it tells 'need update, it is not supported in your version'. I did installed the teamviewer as personal/non-profit(?) mode. How can i solve it? In the reverse case of the remote connection from the office PC to the home PC, the phenomenon did not appeared. Please help me about it. Thank you
When I did remote control of my office PC (win10 pro with 2 dual(extended) monitors) by using other PC in my home, the 'blackscreen' feature at the upper-tap of the teamviewer does not activated with certain icon (looks like rocket icon) and it tells 'need update, it is not supported in your version'. I did installed the teamviewer as personal/non-profit(?) mode. How can i solve it? In the reverse case of the remote connection from the office PC to the home PC, the phenomenon did not appeared. Please help me about it. Thank you
0
