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Posted by jmoulton
Henagon

unable to sign in to teamviewer 13 with corporate account

I am trying to sign into the computer application - Teamviewer 13.  I enter my username and password - the same on that gets me into the management console and i get this error

Please check your inbox for the mail we sent  you and follow the provided link.

What i get is a notice that my account was used to sign into a device.  I do not get the link to add the device to the trusted devices.  

I have tried several times and it keeps looping. The teamviewer client thinks i am logged in with my personal email account and will not let me sign in with my corporate account.

I have uninstalled and reinstalled the program, it still thinks i am logged in with my Microsoft account and will not let me login with my corporate account. 

So how do i get this thing to sign in with my corporate account. 

 

 

1 Reply
1 Reply
Posted by jmoulton
Henagon

Re: unable to sign in to teamviewer 13 with corporate account

Teamviewer client will not let me assign the device to an account either. 

I keep getting you need to add the device to trusted devices yet all it sends me is the notice that my account was used to sign in.