Posted by bope
Henagon

Open quicksupport directly from other mobile app

Is there a description how to open  quicksupport with the right session directly without opening the link  in the web browser? This is an "end customer" link generated via the API (https://get.teamviewer.com/sXXXXXXXX). So a "DeepLink/ URL scheme" description. I looked at the traffic for an iOS device and saw that this happens via the "tvsqcustomer1://" URL scheme, it works, but I don't want to use it as long as I don't get any documentation or public statements from TV. Is the "Android Intent" api supported if so, what are the parameters?

edit: PS:

Administrators love to ban the native web browser (via MDM). This makes fast "api-supported session management" with "automated link distribution" pointless.

 

greetings bp