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Posted by
Henagon

Account is blocked

My account was blocked because of unpaid invoice.   I paid the invoice online and still my account is blocked how and when is it unblocked.

2 Replies
2 Replies
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Posted by Moderator Moderator
Moderator

Re: Account is blocked

Hi @micromike ,

Thank you for your post.

If you have made a payment already, the system should unblock your license automatically.
Could you please restart TeamViewer and log out and sign in again?

If it still does not work, could you please provide us the error meesage?

Or please call our support team as we need to support you individually for a further assistance. 

All the best,
Yuri

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Posted by
Photon

Re: Account is blocked

same here