We are currently experiencing a high call volume which results in longer waiting times for calls to our US office.

We ask all customers to submit a ticket and we will get back to you soonest.

Thank you for your understanding!

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After disconnecting, wall paper stays black on my windows10 Version 9 TeamViewer

after supporting our users, my desktop stays black.  Even if I reconnect or reboot my company wallpaper continues to be removed and only a black window with desktop icons showing.  I can only get to show the wallpaper if go to accessability options, click on other options and then turn off wallpaper and back on again.   Its a manual process, when using Teamviewer 6 I never had an issue.  Only when upgrading to Teamviewer 9.  any help to ensure wallpaper returns will be greatfully received.