Posted by CernyJ
Photon

Attempting to download Team Viewer 12, but link broken

Hello,

I need to download TV 12 so I can work with a consultant.  When I hover over the link for version 12, or select the hyperlink, nothing happens.  I have tried both in Mozill and Chrome.  What am I doing wrong? Thanks for your help.

John

Link used: 

https://www.teamviewer.com/en/download/previous-versions/?_ga=2.226165850.1323090626.1534511321-8346...

1 Accepted Solution

Accepted Solutions
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Attempting to download Team Viewer 12, but link broken

Hello @CernyJ,

Thanks for the clarification. 

The links on the right side are for navigating between the versions; as the default landing page on previous versions is for version 12, there is no other page to load when clicking 'version 12.x' on the right. As such, the page does not change when clicking '12.x' on the right.

Rest assured, all downloads on the previous versions pages are the latest available for each version.

Hope this helps!

Josh P.
Senior Moderator

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3 Replies
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Attempting to download Team Viewer 12, but link broken

Hello @CernyJ,

Thanks for your post.

When you go to the Previous Downloads page, it takes you to the version 12 downloads. You will notice the version number next to the operating system

2018-08-17 09_32_41-Previous versions of TeamViewer.png

Simply scroll down to the desired operating system, and click the desired download link. 

I have verified that the links on the downloads pages are functional as well.

Hope this helps!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

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2 Replies
Posted by CernyJ
Photon

Re: Attempting to download Team Viewer 12, but link broken

Hi Josh,

Thanks for the quick reply.  Referring to the picture you pasted, on the left side, I see "Windows (v12.09xxxx)". If that is version 12, then I should be able to download from there.  But on the right side, there is "version 12.x,  version 11.x, and version 10.x", and from those links I am not able to select and download version 12.x. Please confirm that version 12.09xxx (on the right side) is the latest version 12, and whether I should also be able to download from the righ-hand side, under "version 12.x" Thanks

John

Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Attempting to download Team Viewer 12, but link broken

Hello @CernyJ,

Thanks for the clarification. 

The links on the right side are for navigating between the versions; as the default landing page on previous versions is for version 12, there is no other page to load when clicking 'version 12.x' on the right. As such, the page does not change when clicking '12.x' on the right.

Rest assured, all downloads on the previous versions pages are the latest available for each version.

Hope this helps!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community | Spanish Community (Comunidad española)