Highlighted
Posted by bradley
Henagon

Business Licensing Issue

Hi,

Currently having trouble with the Teamviewer Business Subscription.

We need to be able to remote access 10-15 computers from 3 company laptops.

It's running fine on 2, but on the 3rd we're having issues.

When attempting to activate the legacy license, this message is displayed:

"Your license has already been activated. You do not have any license moves left. The license cannot be activated."

We only have the 2 active logins to remote access from, how can we enable Teamviewer on the 3rd laptop?

Thanks

1 Accepted Solution

Accepted Solutions
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Business Licensing Issue

Hello @bradley,

Thank you for your post.

The Community is a user-driven community – the majority of posts and solutions are therefore created by users, not by TeamViewer staff. As your issue is regarding licensing, it would be best to reach out to our support team, so they may further assist you.

Thanks again for your contribution!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

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1 Reply
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Business Licensing Issue

Hello @bradley,

Thank you for your post.

The Community is a user-driven community – the majority of posts and solutions are therefore created by users, not by TeamViewer staff. As your issue is regarding licensing, it would be best to reach out to our support team, so they may further assist you.

Thanks again for your contribution!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community