Cannot connect to a local or remote computer as of Nov 30, 2018

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mltma
mltma Posts: 1
edited May 2023 in General questions

Previously I was using for personal use to view a log file from a temperature logger at my vacation house.  As of today, I click on the connect button and a new dialog popped up asking me about the type of connection I would like to make.  I selected the obvious, "TeamViewer".  I then click on the "Connect" button on the "My Computers" page and nothing happens.  I get bounce back to the "My Computers" page.  I know there is an Internet connection to the remote computer because I can view webcam on the local network in the remote location.  

I tried the same thing with a computer on my local network running TeamViewer and the results are the same.  Both "remote" computers are running Teamviewer version 13.