Commercial use detected even though I own a license!!!

juanchomang
juanchomang Posts: 5 ✭✭
edited May 2023 in General questions
This is extremely annoying!

I have been a paid customer of TeamViewer since version 4 which I have upgraded from time to time.

I currently own for 5 concurrent channels and unlimited installs.

However, in the last two days I have been nagged on the iOS app that commercial use has been detected even though I am signed into my partner list and the application should recognize my licenses.

I have never before this week had this problem!

It is extremely annoying and this is also impeding my ability to get my work done.

I have emailed support but have not received a response either!

Grr!!

Comments

  • I'm in the same boat and it's sinking fast! What's odd is my Ipad isn't having the same problem since I uninstalled/reinstalled the app. It worked on my iPhone for a few locations but not all.

     This is something that I use every single day, and it's happening at a very sensitive time. I had just began looking to an update and upgrade! Well thats been put on hold and its turned into comparing costs and features with other options. I never thought I'd ever be considering this!