Creating a contact using IP address

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DmitrijP
DmitrijP Posts: 1
edited May 2023 in General questions

We are connecting our customers using their internal network IP addresses. Need to create a list of all installations and faced a problem of teamviewer not being able to save a Host if IP address is used. It requires Teamviewer ID. How come this is not possible? THere is no way for us to use the ID.