First Step Guides


  1. Are you new to TeamViewer and Home Office and need some help? Check out our FAQ here.
  2. New to the Remote Access Plan? Find our first steps FAQ here.
  3. Are you new to blizz and online meetings or classes and need some help? Check out our FAQ here.


Posted by

First time Sr. Citizen User Questions, Please


Am in my 80's ow, so please put up with a few dumb questions. I miss many of the nuances now. Want to try out the free version first, before purchasing.

If anyone has a few spare minutes, would be grateful for ay help with this:

a. What, if any, are the limitations in the free version ?

b. I have a Mac, and my son, not in the area has a W10 pc.  He often needs help with his pc.    Any problem in going Mac to pc, in both directions ?

c. Where does one obtain/get the pc and mac ID's that are apparently required to set up the  bi-directional connections ?

d. Can I download to his W10 pc new Programs, Apps, etc. to his pc without him having to do anything ?  What are the limitations of what i can and cannot do from my Mac to his pc ?

e. So many manuals, etc. on site. What should I download to get started as a first time user ?

Thank you very much for help; really appreciated,