Posted by cumzbhosz
Henagon

How to find out the accurate offline period of a machine in TV?

Hi Guys,

I need your help. How can I find out the accurate offline period of a machine on TV?  There are cases that it just shows as offline while some shows how many days and hours the machine was last seen.   Please advise.

Thank you,

Cumz

3 Replies
Posted by cumzbhosz
Henagon

Re: How to find out the accurate offline period of a machine in TV?

TV-offline.png

 

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Posted by it_tek
Photon

Re: How to find out the accurate offline period of a machine in TV?

That doesnt answer the question though. The question being that some connected PC's say "Offline" and others say "xxx days offline".

Why?

Thanks, Tom

1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: How to find out the accurate offline period of a machine in TV?

Hi it_tek,

Is the device assigned to your account? The device must be assigned to your account if you want to see the offline-days.

Julia
Senior Support Engineer - 2nd level Support
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