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Posted by Martin75
Photon

How to get account back after deleting it

How do I get back a account that was deleted    

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: How to get account back after deleting it

Hello @Martin75,

Thank you for your message.

Unfortunately, once you delete an account, it is completely erased from our databank, as we align with international data policies and most particularly with the GDPR laws.

Maybe you didn't delete completely your account. I recommend you to try to reset your password: I forgot my password

If your account still exists, you will be able to reset it and connect again.

If you have completely deleted it, there is, unfortunately, no back-up solution for it.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
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