Immediate Crash

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kirkdickinson
kirkdickinson Posts: 1
edited May 2023 in General questions

New install. MacBook Pro. High Sierra, 10.13.3 Crashes right after install.

What should I try next?

 

Process:               TeamViewer [925]
Path:                  /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
Identifier:            com.teamviewer.TeamViewer
Version:               13.1.2559 (1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           TeamViewer [925]
User ID:               501

Date/Time:             2018-03-17 21:51:08.468 -0400
OS Version:            Mac OS X 10.13.3 (17D102)
Report Version:        12
Anonymous UUID:        A5C1F89E-D8AF-3CDF-8817-2EA1FBCC3892

Sleep/Wake UUID:       92C6665C-F8F8-42EA-BEAF-6985AA8E7011

Time Awake Since Boot: 1500 seconds
Time Since Wake:       430 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [0]

Application Specific Information:
/Applications/TeamViewer.app/Contents/MacOS/TeamViewer

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.teamviewer.TeamViewer         0x000000010609f192 0x104521000 + 28828050
1   com.teamviewer.TeamViewer         0x00000001060a007c 0x104521000 + 28831868
2   com.teamviewer.TeamViewer         0x0000000105bb6881 0x104521000 + 23681153
3   dyld                              0x0000000112878a0a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 420
4   dyld                              0x0000000112878c3a ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
5   dyld                              0x0000000112874170 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 330
6   dyld                              0x00000001128732a6 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134
7   dyld                              0x000000011287333a ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74
8   dyld                              0x0000000112864567 dyld::initializeMainExecutable() + 196
9   dyld                              0x0000000112869239 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 7242
10  dyld                              0x00000001128633d4 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 453
11  dyld                              0x00000001128631d2 _dyld_start + 54

Thread 1:
0   libsystem_kernel.dylib            0x00007fff6143f562 __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x00007fff6157a06a _pthread_wqthread + 1035
2   libsystem_pthread.dylib           0x00007fff61579c4d start_wqthread + 13

Thread 2:
0   libsystem_kernel.dylib            0x00007fff6143f562 __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x00007fff6157a26f _pthread_wqthread + 1552
2   libsystem_pthread.dylib           0x00007fff61579c4d start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x00000001070a1308  rbx: 0x0000000107076490  rcx: 0x0000000106097a22  rdx: 0x0000000000000001
  rdi: 0x0000000107076490  rsi: 0x0000000106295834  rbp: 0x00007ffeeb6d9990  rsp: 0x00007ffeeb6d9990
   r8: 0x00007fff99ff80d0   r9: 0xffffffff00000000  r10: 0x00007fff99ff80c8  r11: 0x00007fff99ff80d0
  r12: 0x0000000107076490  r13: 0x0000000106295834  r14: 0x0000000000000001  r15: 0x0000000105bb680a
  rip: 0x000000010609f192  rfl: 0x0000000000010246  cr2: 0x000000010609f176
 
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     6


Binary Images:
       0x104521000 -        0x106da4047 +com.teamviewer.TeamViewer (13.1.2559 - 1) <0E87CBD0-7956-3538-A8C6-0DA950DFBDE9> /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
       0x1071ec000 -        0x1071f4ffb +com.teamviewer.TVAVFoundation (1.0 - ???) <2F4D6C28-4C64-3D04-8013-18C21A4D4157> /Applications/TeamViewer.app/Contents/Frameworks/TVAVFoundation.framework/Versions/A/TVAVFoundation
       0x107206000 -        0x107209fff +com.teamviewer.TVUIPartnerList (1.0 - ???) <EC3C494A-A051-385C-AAEA-90C8AD363772> /Applications/TeamViewer.app/Contents/Frameworks/TVUIPartnerList.framework/Versions/A/TVUIPartnerList
       0x107216000 -        0x107219fff +com.teamviewer.TVNoteIntegration (1.0 - ???) <C2A91EBA-128A-3D77-86AC-4A9255D10134> /Applications/TeamViewer.app/Contents/Frameworks/TVNoteIntegration.framework/Versions/A/TVNoteIntegration
       0x107228000 -        0x10722cfff +com.teamviewer.TVCrux (1.0 - ???) <204CB7C1-81C2-365C-B22D-FE118C50475E> /Applications/TeamViewer.app/Contents/Frameworks/TVCrux.framework/Versions/A/TVCrux
       0x10723c000 -        0x107246fff +com.teamviewer.TVDiagnosticDataReporting (1.0 - ???) <0A533708-7B6E-3842-B525-58598B9541EB> /Applications/TeamViewer.app/Contents/Frameworks/TVDiagnosticDataReporting.framework/Versions/A/TVDiagnosticDataReporting
       0x10725c000 -        0x107262ffb +com.teamviewer.TVPrinting (1.0 - ???) <54AB0814-C808-306A-9A30-95005009AA71> /Applications/TeamViewer.app/Contents/Frameworks/TVPrinting.framework/Versions/A/TVPrinting
       0x107275000 -        0x10727dfff +com.teamviewer.TVLogging (1.0 - ???) <02F381FC-02A6-37BD-B3BB-7EE682200865> /Applications/TeamViewer.app/Contents/Frameworks/TVLogging.framework/Versions/A/TVLogging
       0x10728c000 -        0x1072e6ff7 +com.teamviewer.TVCoreUI (1.0 - ???) <010937C4-9548-3CB4-BC55-0052C2057DB1> /Applications/TeamViewer.app/Contents/Frameworks/TVCoreUI.framework/Versions/A/TVCoreUI
       0x107343000 -        0x10746ffff +com.teamviewer.TVUserInterface (1.0 - ???) <44DE3403-93F2-31C7-9A6B-C3048DA5BC76> /Applications/TeamViewer.app/Contents/Frameworks/TVUserInterface.framework/Versions/A/TVUserInterface
       0x1075c4000 -        0x107608ff7 +org.sparkle-project.Sparkle (1.14.0 - 1.14.0) <49E6D3BB-70C1-3C24-91F0-20D58D53CB9A> /Applications/TeamViewer.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
       0x107633000 -        0x10764efff +com.teamviewer.TVFoundation (1.0 - ???) <64FAA02B-EDED-3C04-8619-2D180843A9FA> /Applications/TeamViewer.app/Contents/Frameworks/TVFoundation.framework/Versions/A/TVFoundation
       0x10766c000 -        0x10767afff +com.teamviewer.TVSystemMonitoring (1.0 - ???) <6C253C72-209A-35B3-97E0-326233D01152> /Applications/TeamViewer.app/Contents/Frameworks/TVSystemMonitoring.framework/Versions/A/TVSystemMonitoring
       0x107698000 -        0x1076a8ff7 +libswiftAppKit.dylib (4.0.3 - 900.0.74.1) <BE94E296-39CD-3F4C-9398-4DEA840C8799> /Applications/TeamViewer.app/Contents/Frameworks/libswiftAppKit.dylib
       0x1076be000 -        0x107a81fff +libswiftCore.dylib (4.0.3 - 900.0.74.1) <CE685663-7897-3330-83B6-74EEFE1A116F> /Applications/TeamViewer.app/Contents/Frameworks/libswiftCore.dylib
       0x107dbd000 -        0x107dc7ff7 +libswiftCoreData.dylib (4.0.3 - 900.0.74.1) <416DAE7E-AFFB-3112-9943-068438DB6536> /Applications/TeamViewer.app/Contents/Frameworks/libswiftCoreData.dylib
       0x107ddb000 -        0x107ddeff7 +libswiftCoreFoundation.dylib (4.0.3 - 900.0.74.1) <51C48082-D5E2-34FD-9E5E-E5B822A3A1D4> /Applications/TeamViewer.app/Contents/Frameworks/libswiftCoreFoundation.dylib
       0x107de8000 -        0x107df8ff7 +libswiftCoreGraphics.dylib (4.0.3 - 900.0.74.1) <6EE1A751-4A73-3BFD-B683-6F232E2CA3BC> /Applications/TeamViewer.app/Contents/Frameworks/libswiftCoreGraphics.dylib
       0x107e15000 -        0x107e1affe +libswiftCoreImage.dylib (4.0.3 - 900.0.74.1) <CBA31255-A204-3F42-87F9-DC54338B97F0> /Applications/TeamViewer.app/Contents/Frameworks/libswiftCoreImage.dylib
       0x107e21000 -        0x107e27fff +libswiftDarwin.dylib (4.0.3 - 900.0.74.1) <0C6938A7-E862-3D6C-A235-0C9293F73141> /Applications/TeamViewer.app/Contents/Frameworks/libswiftDarwin.dylib
       0x107e37000 -        0x107e52ff7 +libswiftDispatch.dylib (4.0.3 - 900.0.74.1) <A186E72B-EB1F-3E39-B24F-31D808181B8E> /Applications/TeamViewer.app/Contents/Frameworks/libswiftDispatch.dylib
       0x107e8a000 -        0x107ff8fff +libswiftFoundation.dylib (4.0.3 - 900.0.74.1) <77CAE5A8-061A-3AD9-BB09-8A3270D8B555> /Applications/TeamViewer.app/Contents/Frameworks/libswiftFoundation.dylib
       0x10813c000 -        0x10813fff7 +libswiftIOKit.dylib (4.0.3 - 900.0.74.1) <AB7F1556-2310-3C2A-BDF5-F3D4996822F6> /Applications/TeamViewer.app/Contents/Frameworks/libswiftIOKit.dylib
       0x10814c000 -        0x108154fff +libswiftMetal.dylib (4.0.3 - 900.0.74.1) <83746948-FF16-3C9D-A07C-D3D1DC355180> /Applications/TeamViewer.app/Contents/Frameworks/libswiftMetal.dylib
       0x108160000 -        0x108166fff +libswiftObjectiveC.dylib (4.0.3 - 900.0.74.1) <3B0264FA-0487-3825-8F04-D53A4B93D541> /Applications/TeamViewer.app/Contents/Frameworks/libswiftObjectiveC.dylib
       0x108175000 -        0x10817cfff +libswiftQuartzCore.dylib (4.0.3 - 900.0.74.1) <D3287398-F0B9-3A1A-ACC6-A5CC69FC5A05> /Applications/TeamViewer.app/Contents/Frameworks/libswiftQuartzCore.dylib
       0x108184000 -        0x108187ff3 +libswiftXPC.dylib (4.0.3 - 900.0.74.1) <F2E2E3D3-1B0C-3D45-9628-D74BD2279D46> /Applications/TeamViewer.app/Contents/Frameworks/libswiftXPC.dylib
       0x10818d000 -        0x108192fff +libswiftos.dylib (4.0.3 - 900.0.74.1) <749D38C7-4BE5-3351-9B53-A51538041ABC> /Applications/TeamViewer.app/Contents/Frameworks/libswiftos.dylib
       0x10819c000 -        0x1081a6ff7 +com.teamviewer.TVDrawing (1.0 - ???) <89F52F3F-A679-3F87-9C7F-44FEDC2648B5> /Applications/TeamViewer.app/Contents/Frameworks/TVDrawing.framework/Versions/A/TVDrawing
       0x112862000 -        0x1128ac98f  dyld (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> /usr/lib/dyld
    0x7fff35870000 -     0x7fff35a4bfff  com.apple.avfoundation (2.0 - 1530.2) <30F528A4-548F-3E18-80A8-06481788E84C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x7fff35a4c000 -     0x7fff35b06ff7  com.apple.audio.AVFAudio (1.0 - ???) <891340D8-A1F3-37B5-A183-EE5BE81F5296> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio
    0x7fff35c0c000 -     0x7fff35c0cfff  com.apple.Accelerate (1.11 - Accelerate 1.11) <3468C044-F1F9-3A8F-B861-B1A9A0614EC3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff35c25000 -     0x7fff36373ffb  com.apple.vImage (8.1 - ???) <EF6110B2-8BE1-3078-811A-52DB7174494D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff36374000 -     0x7fff36515ffb  libBLAS.dylib (1211.30.1) <D5E70F72-E810-3AC1-897B-2B6FF0F7FFED> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

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