Posted by CCS

Not Ready: Please check your connection - Tested with recommendations from forum


Yesterday I installed new drivers for my computer (Elitebook 840 G4) and ever since I did that, TeamViewer has not been working. I get the red state "Not Ready. Please check your connection". Running version 13.0.6447.

* Pinging DNS names masterX.teamviewer.com resolves the IP address.

* Flushing DNS cache doesnt fix it.

* Downgrading to older version (11 or 12) doesnt fix it.

* I have also removed the wireless and lan drivers from Intel and I am now using the default Win 10 drivers.

There are no proxy settings to worry about in our network and the issue is there regardless of network connected (wireless, LAN, 4G).

So..what do I do now?