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Posted by
Digon

Outlook add-in causes crash

Outllok disables teamviever add-in on startup due to it causing a crash. I can activate it but sure enough when o go to schedule a meeting it freezes Outlook.

I can start Teamviewer meeting directly but i can schedule them and send the inviet through outlook evein if it's initiatled in the team viewer app.

I have tried to unisntall teamviewer and re install but the behaviour is persistent.

All was working fine until I changed my Harddrive. I cloned the old one to the new one without any other issues so this could just be a coincidence.

any isdeas on how to solve this?

 

11 Replies
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Posted by
Photon

Re: Outlook add-in causes crash

same Problem here

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Posted by
Photon

Re: Outlook add-in causes crash

Same... reinstalled TV but it crashes and never loads the meeting into Outlook.

7 Replies
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Posted by
Henagon

Re: Outlook add-in causes crash

Same issue here.  Has anyone heard back from Teamviwer regaarding this issue?

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Posted by Moderator Moderator
Moderator

Re: Outlook add-in causes crash

Hi all,

Thank you for your post.

It is a known bug and our developers has worked on it.
We apologize for any inconvenience caused. As soon as I get more information I will keep you updated in the community.

Best regards,
Yuri

Japanese Community Moderator

Did my reply answer your question? Accept it as a solution and like the post to help others.
解決策が見つかったら、いいねや解決策として承認をクリックしてください。

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Posted by
Photon

Re: Outlook add-in causes crash

Has anyone else had any luck resolving this yet or heard back from Teamviewer yet? Updating to the latest 14.2.8352 has not resolved this for our users.

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Posted by
Henagon

Re: Outlook add-in causes crash

Any update, Teamviewer team???

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Posted by
Electron

Re: Outlook add-in causes crash

Same here, still broken with Outlook 2019 16.0.10344.20008 64-bit & TeamViewer 14.2.8352

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Posted by
Photon

Re: Outlook add-in causes crash

Same problem here.

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Posted by Moderator Moderator
Moderator

Re: Outlook add-in causes crash

Hi All,

Thank you for your posts :)

We are planning to fix this known bug with version 14.3.
You can try the insider builds now however please be aware that insider builds may have other bugs.

Thank you for your patience and understanding.
Hope this information will be helpful.

Best regards,
Yuri

Japanese Community Moderator

Did my reply answer your question? Accept it as a solution and like the post to help others.
解決策が見つかったら、いいねや解決策として承認をクリックしてください。

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Posted by
Digon

Re: Outlook add-in causes crash

Pls can you inform this group when version 14.3 will be avaiable and what insider builds will also solve the issue.

Thanks

Bob

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Posted by
Digon

Re: Outlook add-in causes crash

Hello, pls can you inform me as to when 14.3 will be avaiable?