Announcements

Would you like to co-innovate with us? If so, we’d like to invite you to become product development partners with us. Read more about it in our announcement Launch of the TeamViewer User Focus Program

Posted by BitsandPCs
Henagon

Revert back to TeamViewer 12 from TeamViewer 13.

Hello all,

I am using a Business license and was granted the opportunity to test TeamViewer 13 in the public Beta.

As of now, TeamViewer 13 has been released as a final version and is prompting me to upgrade my account to a TeamViewer 13 license, which I am not responsible to authorize in the company I work for. 

We are happy to use TeamViewer 12 until it is required for us to upgrade, however, I am having trouble locating an installer for that specific version.

I've tried the following to revert my Teamviewer 13 back to TeamViewer 12;

  • I've tried re-installing TeamViewer to see if there was an option to select TeamViewer 12, however, this is not the case.
  • I've tried logging into the TeamViewer management portal in hopes to find an installer specifically for TeamViewer 12, but I am met with the same result.

Does anyone have any suggestions?

Thank you for your time, all responses are much appreciated.

1 Accepted Solution

Accepted Solutions
Posted by Former Staff Jonathan
Former Staff
Solution

Re: Revert back to TeamViewer 12 from TeamViewer 13.

Hi @BitsandPCs,

Thanks for your post!

Sorry you were having trouble finding the Version 12 downloads. Since Version 13 has officially been released, Version 12 has been moved to the previous versions section of our website.

https://www.teamviewer.com/en/download/previous-versions/

Hope this helps,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.
3 Replies
Posted by Former Staff Jonathan
Former Staff
Solution

Re: Revert back to TeamViewer 12 from TeamViewer 13.

Hi @BitsandPCs,

Thanks for your post!

Sorry you were having trouble finding the Version 12 downloads. Since Version 13 has officially been released, Version 12 has been moved to the previous versions section of our website.

https://www.teamviewer.com/en/download/previous-versions/

Hope this helps,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.
Posted by BitsandPCs
Henagon

Re: Revert back to TeamViewer 12 from TeamViewer 13.

Perfect. I feel so silly now! :catsurprised:

Thank you very much for your time, effort, and assistance.

Much appreciated.

Highlighted
Posted by Former Staff Jonathan
Former Staff

Re: Revert back to TeamViewer 12 from TeamViewer 13.

Hi @BitsandPCs,

Thanks for your response!

No need to feel silly, this is what we are here for :smileyvery-happy:

Thanks for being part of our Community!

Best,

Jonathan

Did my reply answer your question? Accept it as a solution to help others, Thanks.