Posted by AlexFogerty
Trigon

Starting a meeting shows Corporate licence as Free licence

We used Group Policy to push out to all workstations a copy of Teamviewer 13 with a Corporate licence inserted into it, but when a meeting is created those who try to connect come up as "Free licence (non-commercial use only)". I have checked and confirmed that both the creator of the meeting and those trying to join have the Corporate licence number inserted. So why are we seeing this?

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1 Reply
1 Reply
Posted by AlexFogerty
Trigon

Re: Starting a meeting shows Corporate licence as Free licence

TeamViewer have replied saying that this is a known issue. Until the meeting connection is fully established it cannot get the licence from the host computer so it comes up as "Free".