Posted by TrainMan
Henagon

TV 13 - Restrict access to remote computer for All Users

Is there a way to restrict All Users to remote to computer 1 XXX XXX XXX ?

4 Replies
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Posted by Community Manager
Community Manager

Re: TV 13 - Restrict access to remote computer for All Users

Hi @TrainMan

Thanks for your post.

Did you already see this Knowledge Base article about How can I restrict access for TeamViewer connections to my computer?

The chapter about Restrict features for incoming connections might be relevant for you.

Hope this helps you.

Best, Esther

3 Replies
Posted by TrainMan
Henagon

Re: TV 13 - Restrict access to remote computer for All Users

Hi,

It's the other way round.

I want to restrict my staff to provide TV support for a customer computer that it's not paying service agreement.

Thanks.

Posted by Community Manager
Community Manager

Re: TV 13 - Restrict access to remote computer for All Users

Hi again,

what about adding a whitelist to the devices of your staff members and add the customers they are allowed support?

Best, Esther

Posted by TrainMan
Henagon

Re: TV 13 - Restrict access to remote computer for All Users

HI,
How do I "add a whitelist to the devices of your staff members" ?

Thanks.