TV13 Mac presenter's quicktime video has no sound on meeting participants (Mac) computer

jamesvid
jamesvid Posts: 1
edited May 2023 in General questions

I have been trying for the last 2 hours to get audio (a video playing with full audio track on my Mac screen) to be heard on participant's Meeting (mac) computer. I've made sure that the Share computer sounds and music option is selected, applied and saved. Still no audio on my test-participants computer during meeting. Please advised as how to fix this situation. Evaluating the software for my company and would like to get a licensed version if this can be fixed. TeamViewer 13 latest download on iMac running OS X 10.13.1 (On macbookPro too)

Thanks, Jim

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