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Posted by
Digon

TeamViewer 12 to TeamViewer 13 Upgrade Question

I have started receiving message boxes indicating our TeamViewer 12 corporate license is about to expire. We are between renewal anniversary dates. I am wondering if we are eligible for a free TeamViewer 13 upgrade, pro-rated upgrade, or paid upgrade? I am also curious to know if there is documentation available for this process. Thank you in advance for your assistance regarding these questions.

1 Accepted Solution

Accepted Solutions
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Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: TeamViewer 12 to TeamViewer 13 Upgrade Question

Hello @rbadger20012001,

Thank you very much for your post.

My colleagues in the Sales Department are happy to assist you with updating your license and to answer all your questions regarding the different options you have. 

Please find your local number to reach the TeamViewer Sales department here.

Thanks again!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

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1 Reply
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Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: TeamViewer 12 to TeamViewer 13 Upgrade Question

Hello @rbadger20012001,

Thank you very much for your post.

My colleagues in the Sales Department are happy to assist you with updating your license and to answer all your questions regarding the different options you have. 

Please find your local number to reach the TeamViewer Sales department here.

Thanks again!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community | Spanish Community (Comunidad española)

View solution in original post