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Highlighted
Posted by
Henagon

The client keeps crashing

Hi I have had an issue since 8/11/18 that when my clients run the software from get.teamviewer.com it crashes on their PC. This only seems to affect Windows PCs. Has anyone else experienced this?

My work-around is to get the client to instead download the free version from www.teamviewer.com (but this has more steps involved).

I have also tried using a Quicksupport module and this works, but I don't like the idea of sharing the URL with all my clients.