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Posted by shkat
Henagon

Unable to activate remote printing

I'm using the free edition of TeamViewer 12.  When I attempted to activate remote printing today I received a message that this feature is unavailable in the free edition of TeamViewer.  I've used this feature many times in the past.  It worked fine yesterday.   Did TeamViewer make changes to the features available in the free version?  Thanks.

6 Replies
1 Accepted Solution

Accepted Solutions
Posted by shkat
Henagon
Solution

Re: Unable to activate remote printing

I just learned that a license needs to be purchased in order to do remote printing now. This was a response from TeamViewer.
6 Replies
Posted by ShakamakFD
Photon

Re: Unable to activate remote printing

I had the same problem/issue! Following to see what you find out!!?
Posted by Sarahrelish
Photon

Re: Unable to activate remote printing

Same problem here...is the remote printing a feature of the paid version only now? Because it doesn't even show the option anymore, and I tried reinstalling the driver, redownloading Teamviewer and nothing can make the button come back. Would be nice for some clarity from Team Viewer, its not great when a feature just disappears with no explanation!

Posted by Matroskin
Digon

Re: Unable to activate remote printing

+ same problem...
Posted by shkat
Henagon
Solution

Re: Unable to activate remote printing

I just learned that a license needs to be purchased in order to do remote printing now. This was a response from TeamViewer.
Posted by OpTicaL
Henagon

Re: Unable to activate remote printing

TeamViewer really should state that on their website. No where does it say a paid version is required for remote printing. Also, for light users that help out their friends and family with computer issues are not going to pay [the price has been removed per the Community Guideline] just for remote printing.

Posted by Moderator Moderator
Moderator

Re: Unable to activate remote printing

Hi All,

Thanks for your feedback.

Please read this post from our community manager with regards to the feature for free users.

We apologize for any inconvenience caused.
Hope this information will be helpful.

Best regards,
Yuri