cannot connect

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CNLEE
CNLEE Posts: 1
edited May 2023 in General questions

environment: Teamviewer 13 with 2 PCs for testing Teamviewer 13 connection

Status 1: 2 PCs connect to WiFi shared by mobile phone with 4G. The connection is okay.

Status 2: one PC connect to wired broadband and another PC connect to WiFi shard by mobile phone with 4G. It cannot connect each other.

 

Would you help me to give some ideas to solve the problem? 

 

Many thanks.