teamviewer 13: Can't change resolution on mac client

internal-field
internal-field Posts: 1
edited May 2023 in General questions

**environment

remote computer: windows10 pro

client: macOS high sierra

each intalled teamviewer 13 latest

** issue

When connecting to windows 10 from macos, screen resolution can't be changed and fixed 640x480 even though remote screen setting as 1280x1024.

Is it a known issue in teamviewer 13? Could you advise how to wide the screen resolution?

Sorry for 2 screen shots in Japanese.

 

team2.jpgteam1.jpg

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