Posted by ventersean
Henagon

Lost Key

Hello everyone,

We lost access to the phone that configured and we have two key authentication configured on our account and now we cannot sign in with the account.

How to we proceed to regain access?

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: Lost Key

Hi @ventersean 

Thank you for your post. 

Can you please send me the affected email address in a private message?

Thank you in advance and all the best,
Natascha