No sound from remote computer, worked previously

gaganji
gaganji Posts: 1 ✭
edited May 2023 in General questions

As the subject says, no sounds from my remote computer for some reason. I have two sound cards, but I've tried disabling the other ones. Still, I don't get sound from the remote computer. Help, please.

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @gaganji,

    Thank you for your message.

    Did you check if on the remote side, in the options, you have ticked the box Play computer sounds and music?

    2019-09-12 10_24_34-TeamViewer options.png

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers,

    Jean

    Community Manager

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