Teamviewer 14 Preview crashes on startup
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whySoSerious
Posts: 2
After logging in, I automatically get this exception thrown and Teamviewer crashes:
Unhandled exception at 0x73DE0372 in TeamViewer.exe: Microsoft C++ exception: tvencrypt::BuddyDataException at memory location 0x082EF3B8. occurred
I'm on Windows 10.
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I would also like to add that:
- Only seems to be an issue with my account - if I sign into Teamviewer 14 on someone else's machine, it also crashes.
- If I use the portable version of Teamviewer 14 and sign in, it also crashes.
- If someone else signs onto the Teamviewer on my machine, it doesn't crash.
- My account still works on Teamviewer 13 - but this is not ideal as many computers have Teamviewer 14 already installed, so I cannot connect to them.
Any help on this would be appreciated.
Also is this the best place for support and bug reports?
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