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Posted by carlo_lee01
Henagon

Upgrade from 13

I have a Business User license for TeamViewer 13.  Is the license still valid after upgraded to TeamViewer 14?  I upgraded from 13 to 14 and it is now showing as "Free License".

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: Upgrade from 13

Hi @carlo_lee01,

Thank you for posting.

If you have a V13 perpetual license,  you would need to use this license with V13 or below.

To use V14, you would need to upgrade the license to a subscription license that includes all updates at an annual price.

Or, you can downgrade the software to V13. You can download V13 from here: https://www.teamviewer.com/en/download/previous-versions/

Hope this information will be helpful for you.

Best regards,

Yuri