We want to activate Ransomware protection on a server share (from the Endpoint protection installed on the server). Will we have to go through a painful 'learning' period where all applications are blocked, and we must allow? Or is the engine intuitive enough to recognize common legitimate applications (Excel, for example)? Also, how does the protection deal with modifications coming from the workstations that access the share?
TeamViewer uses BitDefender Anti-Virus definitions. This system is quite intuitive and should be able to recognise common safe programs, but we cannot guarantee there will be no false positives. As for the database being accessed, this should not pose a problem as the system works on virus definitions and should not be affected by the location of the changes. If you have any issues with this, feel free to contact our support team.