Would you like to co-innovate with us? If so, we’d like to invite you to become product development partners with us. Read more about it in our announcement Launch of the TeamViewer User Focus Program

Posted by Serg81

Block remote input feature suddenly stopped working.

Hey guys.   I have mom whos really bad with computers and i help her  remotely time after time with updates ,  cleaning , settings, checking for viruses and so on.  I often used block remote input devices feature to prevent her from interrupting me but recently that  function greyed out and i cant use it anymore. Its grayed out and when i click on it i have message like this feature is unavailable for you.   I  never updated versions on my or her laptop , last time i connected like 2 month ago and it worked just fine.   Any ideas ?