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Posted by samlami
Henagon

Can't find the recorded session

Hi,

I am a new free license user of TeamViewer app and I tried to record an online session, I already checked the auto meeting record and other auto options things. But when the session has ended I couldn't find any recorded one or any file, So  anyone could help in that?

Thanks!

2 Replies
Highlighted
Posted by Chiron
Hexagon

Re: Can't find the recorded session

Meetings are different than remote control sessions. Both can be recorded, but there are different places to enable recording automatically.

Options > Meeting > Auto record meeting

Options > Remote Control > Start recording of remote control sessions automatically

For remote control sessions there will be a flashing red circle to indicate you are recording.

TVS_01.PNG

When you press stop or close the remote session, you will be asked where to save the file. The file type is .tvs

I hope that helps.

I don't work for TeamViewer. I'm just a user.
1 Reply
Posted by Laura54
Henagon

Re: Can't find the recorded session

I have the auto record on and expected to find a file to watch back after a meeting yesterday. I cannot find that file anywhere and in settings I cannot find anywhere you can set to choose where recoding are saved.
It was an important meeting and I need the recording?
Thanks