Would you like to co-innovate with us? If so, we’d like to invite you to become product development partners with us. Read more about it in our announcement Launch of the TeamViewer User Focus Program

Posted by nemessiss

Connection log missing after update

I have a macbook pro with macOS High Sierra with teamviewer version 13. I've been using teamviewer since version 9.The other day I wanted to review the logs from my connections, but to my surprise i have all the logs from version 9, version 10, but no version 11 nor version 12. And from version 13 i only have the logs from last month. Which means i lost all the logs from tha past 2 years. I'm the only user of this macbook and nobody had access to it. 

What could have happend?