Posted by Bazonga
Photon

Login server not reachable

Hello,

since 10 am I can no longer log in for the TeamViewer in Germany.
Is there a problem with the server?
1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Login server not reachable

Hi @Bazonga

Can you try to login again? All systems are back to normal.

Looking forward to your feedback.

Best, Esther

Community Manager


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1 Reply
5 Replies
Posted by Community Manager
Community Manager

Re: Login server not reachable

Hi @Bazonga

Thanks for your message.

I tried to log in and was able to. However - Let me check with the devs.

EDIT: We updated our status page: Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Best, Esther

Community Manager


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Posted by Bazonga
Photon

Re: Login server not reachable

Hello Esther,I tried it from my PCs (Win 7 and Win 10 with LAN) and my Winphone 10 (over LTE).

Teamviewer Computer - Kontakte - Fehler.png

Posted by Community Manager
Community Manager

Re: Login server not reachable

Hi @Bazonga

Thanks for the screenshot.

Our engineers are working on the identification and we will keep you posted.

Thanks again, Esther 

 

Community Manager


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Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Login server not reachable

Hi @Bazonga

Can you try to login again? All systems are back to normal.

Looking forward to your feedback.

Best, Esther

Community Manager


Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started


Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | English Community

1 Reply
Posted by Bazonga
Photon

Re: Login server not reachable

Yes, thank you :-)

Best Regards
Volker