Announcements

Would you like to co-innovate with us? If so, we’d like to invite you to become product development partners with us. Read more about it in our announcement Launch of the TeamViewer User Focus Program

Posted by leebenedi
Henagon

Wont accept the login password

I have a login and password that normally will login on my computer startup. Lately, I do not see the green symbol on the teamviewer icon in the task bar. When this happens, I see that I am not logged in and try to do so but when inputting the password nothing happens. I must then close Teamviewer and restart it. I need to be able to access my home computer when I am away and this makes it very difficult.

Any solution? I am at my very limited knowledges' end. 

 

Thanks

1 Reply
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: Wont accept the login password

Hello leebenedi,

Thank you for your message.

It can be a bug on the TeamViewer of your home device.

I recommend you to restart the TeamViewer service on your devices.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again and resolve the issue.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.
1 Reply
Posted by Moderator Moderator
Moderator
Solution

Re: Wont accept the login password

Hello leebenedi,

Thank you for your message.

It can be a bug on the TeamViewer of your home device.

I recommend you to restart the TeamViewer service on your devices.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again and resolve the issue.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.