Dear users of teamviewer!
Being new on TV and in this community, I have a question. And I've read that there are no stupid questions :)
I was sitting next to my laptop who was asleep. I did nothing. Suddenly the laptop attracted my attention, cause the screen lighted up and things were moving. Google was actived and some tabs that I always have opened changed. I thought it to be strange, so I inspected what was going on. Ending up in the logfile of TV. A whole story was written in the logfile on this very day - today. Is that normal or not? Was it an update which was installed all by itself? Or am I being naive?
Can somebody tell me? Or does someone has access to my computer that I do not know of? And where can I see that?
I have TV installed in order to give acces now and then, when I need help.
And for your information: I've read the former postings and could not find answers.
Thank you very much for reading and even more for replying :-)
Thank you for your message.
You are right, everyone is free to ask their questions and It is indeed not a stupid question at all. In fact, this is a very important topic.
First of all, if you have seen changes on your computer and you are 100% that it was NOT you, then someone took control of it. There is no that installs things by itself.
What we highly recommend you to do is to :
From now on, you will make sure no one can access your computer without you knowing it.
I hope this could help. If not, do not hesitate to ask your questions here.