Posted by FrankZuehlke
Henagon

Raspberry Pi 3 B+ Raspbian (Debian 9) Teamviewer Host *.deb package 14.2.2558 no remote monitoring possible

Hello, 

i have integrated into my premium account some raspberry pi`s. Everything is fine. I could see them in the console and could connect to them. But i can`t activate the Monitoring + Asset Management on them. If i click the ACTIVATE button i get after a short time the message:

The activation of Monitoring & Asset Management at Raspberry failed (installer execution failed)

Is there anyone who knows about this problem, or has solved the monitoring possibility at raspberry ?

Many thanks

Frank Zuehlke

2 Accepted Solutions

Accepted Solutions
Highlighted
Posted by FrankZuehlke
Henagon
Solution

Re: Raspberry Pi 3 B+ Raspbian (Debian 9) Teamviewer Host *.deb package 14.2.2558 no remote monitoring possible

Thank`s a lot, i have done as you described

have a great day too.

Frank Zuehlke

2 Replies
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Raspberry Pi 3 B+ Raspbian (Debian 9) Teamviewer Host *.deb package 14.2.2558 no remote monitoring possible

Hi @FrankZuehlke 

Raspbian support coming soon. 

The package is almost ready to be deployed and after testing, we will release it. 

Changes will be posted here: https://community.teamviewer.com/t5/Latest-News/Introducing-Monitoring-amp-Asset-Management-for-Linu...

 

Product Owner, Remote Management services.
4 Replies
Posted by Remote Management Staff
Remote Management Staff

Re: Raspberry Pi 3 B+ Raspbian (Debian 9) Teamviewer Host *.deb package 14.2.2558 no remote monitoring possible

Hi @FrankZuehlke ,

Thanks for the information.  Our support engineers will need to take a closer look at your issue.  May you please do the following:

1.  Please run the following command:

     sudo teamviewer ziplog

2.  Please submit a ticket with your original description and attach the log files from step 1:

     https://www.teamviewer.com/en/support/#submitTicket

From there our Support Engineers will get in touch with you.  Have a great day!

Highlighted
Posted by FrankZuehlke
Henagon
Solution

Re: Raspberry Pi 3 B+ Raspbian (Debian 9) Teamviewer Host *.deb package 14.2.2558 no remote monitoring possible

Thank`s a lot, i have done as you described

have a great day too.

Frank Zuehlke

2 Replies
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Raspberry Pi 3 B+ Raspbian (Debian 9) Teamviewer Host *.deb package 14.2.2558 no remote monitoring possible

Hi @FrankZuehlke 

Raspbian support coming soon. 

The package is almost ready to be deployed and after testing, we will release it. 

Changes will be posted here: https://community.teamviewer.com/t5/Latest-News/Introducing-Monitoring-amp-Asset-Management-for-Linu...

 

Product Owner, Remote Management services.
Posted by Remote Management Staff
Remote Management Staff

Re: Raspberry Pi 3 B+ Raspbian (Debian 9) Teamviewer Host *.deb package 14.2.2558 no remote monitoring possible

Hi @FrankZuehlke 

As promised we released the ARm version of our Monitoring & Asset Management for linux Debian. 

You can now Trigger the activation from the Management console if you have done account assignment on the Raspberry TeamViewer host. 

For more details please see this: https://community.teamviewer.com/t5/Latest-News/Introducing-Monitoring-amp-Asset-Management-for-Linu...

 

Product Owner, Remote Management services.