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Posted by gigabove
Henagon

Customize Emails

I am trying to change what informatioin is sent to my customers when tickets are create, updated or clsoed.  Where is the listing of SeviceCamp meta tags?  For instance, I am trying to add the resolution to closed ticket email and I don't see that option anywhere.

2 Replies
2 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: Customize Emails

Hi

At bittom of notification edit window there is a "?" question mark. By clicking on it
window with all available placeholders will be displayed.

 

Yervand
Product Owner
Posted by MRomero
Digon

Re: Customize Emails

Thanks!

It helped me a lot.