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Posted by M_Sch

Ticket ID counter format

Is it planned to add a prefix to the ticket counter where you could enter a letter combination, possibly as a separate unchageing prefix field? This would allow for individualisation and differentiation from other ticketing services. 

moretime oHG
1 Reply
1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: Ticket ID counter format


Till now there was not such plans to add prefix for Ticket ID field, however we are tracking such type of feedbacks and will consider it in future developments of product.

Product Owner