Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Join the conversation and become an expert!
Explore our Knowledge Base and find solutions.
Stay up-to-date with all the latest product updates.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
Hi all, We would like to announce that as of 29 April 2025, TeamViewer will no longer actively service Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 operating systems. The main driver for this has been the announcement by boost.org (boost libraries for C++) that…
Hi I had 2 computers connected to TeamViewer and had Easy Access enabled on the remote computer, so never had to enter a password. Now have both a new remote computer as well as a new supporting computer. I have installed TeamViewer on both devices, but despite having enabled Easy Access on the new remote computer I am…
I lose audio from my computer when ever connection to another computer. It comes back as soon as I disconnect, so I know it is TeamVeiwer doing it. Just not clear what setting needs to change to prevent it.
It would be interesting to connect to a remote computer being able to Disable Local Input (as it is for Remote Input), so only watching. This would allow to see the screen of the remote operator without the risk of interfering while moving local mouse on other applications. A falg on the toolbar would help. Also having a…
I am trying to use 2 PCs at the same time. PC 1. Desktop machine, Acer Aspire T3 715 CPU: Intel Core i5-6400 RAM: DDR4-SDRAM 16GB 2133MHzDDR4-SDRAM GPU: NVIDIA GeForce GTX 950 SSD: C-drive 128GB running Windows 10 home 64b 22H2 HDD 1. D-drive, 3.5" SATA3 HDD 7200rpm 1.0TB HDD 2. 2.5" SATA3 Seagate Momentus 5400rpm 120gb…
I use Teamviewer QS to connect to customer maschines for maintenance. For an application development, I need to read the Teamviewer ID from Powershell/bat file. I tried to inspect the Registry. Under, Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TeamViewer I see only (Default), Service_Installation_Status anf…
Version: 15.70.6 License: Premium Hi, I (sysadmin) was forced to use the new UI but in the new UI, there is no "Remote control (prompt for confirmation)" or in other words, request access anymore (see screenshot). We don't use password on our endpoints but instead if I want to connect to a user's laptop, i request access.…
is there a way to kill to many connections on the remote computer with out restarting the remote Mac?
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, Starting 25 November 2025, TeamViewer will officially end support for macOS 12 (Monterey). This decision follows Apple’s discontinuation of security updates for macOS 12 as of July 2024. What this means for you From the 25 November 2025 release onward, new versions of TeamViewer will no longer be compatible with…
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…