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TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
After connecting to remote computer, I am getting an error: screen cannot be captured at the moment
Hi. I've been using TeamViewer for years. The reasons I use it are: to help my brother with his computer, to remotely access my computer that doesn't have a monitor, and—very rarely—to connect to my mother's phone. I never use the application to make money or on devices other than these 3–4; however, the app keeps…
I tried typing this out already, but accidentally hit “cancel” while trying to add tags; anyway, here’s the original post:
I am using TeamViewer free non-commercial version 15.69.5. I am using it on a new iMac after having restored it from a Time Machine backup of my old iMac. I use it strictly for connecting from my iPad (using the TeamViewer app) to the iMac unattended. On the old iMac, all I had to do was connect. I didn't need to enter my…
I have TeamViewer from QNAP store installed on the machine, and I have assigned the device to my account. However when I tried to connect the device, it asked me for a password, which I dont have. I have another QNAP NAS with TeamViewer installed (same version for firmware and app), and when I connect to that one remotely…
We are working to try and enable certain users to use the privacy screen policy built into TeamViewer. The goal is to enable different functionality on the same machine depending on the user: If the end user logs in, the screen will be in privacy mode, whereas if a member of help-desk logs into the machine, the screen will…
I used TeamViewer daily in my roll and the applications crashes or hangs on exit almost every time I used it. I usually have to force quit the application in order to shutdown.
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…
