Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Join the conversation and become an expert!
Explore our Knowledge Base and find solutions.
Stay up-to-date with all the latest product updates.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
We hereby would like to cancel our subscription.
TeamViewer doesn't work. After launching it loads endlessly. The latest version 15.62.4 (x64) is installed. Has anyone encountered this? Is there a solution? Thanks in advance for your answers.
I know I'm probably wasting my time asking this because the new Teamviewer after migration is completely gimped compared to the old version, support is terrible, the product is terrible, etc, but I'll ask anyway. I'm trying to query via API the new device groups just to get a list of computers, but it seems to only be…
I have some tablets Lenovo Tab M11 - TB330XU with Android 15 The pronlem is with quick support can share display but i don't have remote control I installed the add-on ask by quick support - don't work - the same situation with universal add-on Can somebody helps me? Thanks
Mi account is a free account. I CAN connect without any problem between my computers. But I CAN'T connect from my iPhone or iPad to any of my computers, no matter if I uninstall and reinstall the App on them. But if I install Teamviewer App on another iPhone or iPad it works fine and I can connect to my computers. It's…
Teamviewer client version: 15.69.5 QNAP firmware version: QTS 5.2.6.3195 QNAP Teamviewer app version: 2.21.16 I have two QNAP servers, both with same firmware and app version. Both servers locate under the same local network, and both have been assigned to the account I am using. I am able to remotely connect to one of the…
I have user connect to a windows Server 2019 server, they connect to the current session but I want them to have their own session. Server already has RDS license in place
Hi, I've recently found that although I have team viewer set to open on Windows (10) startup (have just reset to open on delayed startup as altenative but still Offline) & it's visible on the task bar, it appears as offline on remote access from mobile. It's only online when I physically open it on desktop which defeats…
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…